Customer Service Information

We are proud to be recognized as an Accredited Business by the Better Business Bureau. As such, we commit to operate this business in accordance with the

BBB Principles for Trust

  • Start With Trust — Establish and maintain a positive track record in the marketplace.
  • Advertise Honestly — Adhere to established standards of advertising and selling.
  • Tell the Truth — Reveal all related conditions or exceptions regarding products or services offered.
  • Be Transparent — Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
  • Honor Promises — Abide by all written and verbal agreements.
  • Be Responsive — Address marketplace disputes quickly, respectfully, and reasonably.
  • Embody Integrity — Approach all business dealings, marketplace transactions and commitments with integrity.

Our Satisfaction Guarantee

Should you not be completely satisfied with your Q-Laser purchase, Integrated Laser Therapies will refund your purchase price less a 1% restocking charge. To qualify for a refund, all components of your order must be returned in "like new" condition within 30-days of your original invoice date.

Our Shipment Policy

Orders for in-stock products generally ship within two business days. All laser orders are shipped as insured priority/express via either U.S.P.S, UPS, or FedEx. There may be a surcharge for international express shipments.

Orders not in-stock or requiring custom programming will be confirmed with an estimated shipment date within two business days.

Contact Customer Service

By email

By Mail

Integrated Laser Therapies
2717 Westridge Court
Fort Collins, CO 80526
attn: Customer Service

By Phone

(970) 372-1524
(888) 279-0395 Toll Free

By FAX

(970) 372-1585

Integrated Laser Therapies and Empowered Connections LLC and their employees make no medical promises or human treatment claims regarding the equipment represented on this website Original material copyright © 2006-2008
IntegratedLaserTherapies.com and Empowered Connections LLC.
All Rights Reserved